These Terms & Conditions govern your use of the NADZ Healthcare website and services. By using this website or booking a service, you agree to these terms.

Our services

NADZ Healthcare provides home-based healthcare services in Dubai, delivered by DHA-licensed doctors, nurses and specialists. Information on this website is for general guidance and does not replace professional medical advice.

Not for emergencies

This website and our booking channels are not for medical emergencies. If you are experiencing a medical emergency, call the UAE emergency services on 998 (ambulance) or 999 immediately.

Bookings and clinical assessment

Submitting a request does not by itself create a doctor–patient relationship. All services are subject to clinical assessment and availability, and our team may contact you to confirm details before a visit.

Payments

Payments are processed securely through our payment providers. Fees, where applicable, are confirmed before you pay. Refunds and cancellations are handled in line with our care policies.

Intellectual property

All content on this website, including text, graphics, logos and images, is owned by or licensed to NADZ Healthcare and may not be reproduced without permission.

Acceptable use

You agree to use this website lawfully and not to misuse it, attempt to gain unauthorised access, or provide false information.

Disclaimer and liability

While we take care to keep information accurate, the website is provided “as is”. To the extent permitted by law, NADZ Healthcare is not liable for any loss arising from reliance on website content, save for the care we provide, which is governed by applicable healthcare standards.

Governing law

These terms are governed by the laws of the United Arab Emirates and the Emirate of Dubai, and any disputes are subject to the jurisdiction of the Dubai courts.

Changes

We may update these terms from time to time. The “last updated” date above shows when they were last revised.

Contact us

NADZ Healthcare — Office 809, Armada 2, Cluster P, JLT, Dubai, United Arab Emirates. Email info@nadzhealthcare.com or call 800 4 NADZ / 800 4 6239.